Senior Associate, Executive Administration and Communications, DIAL

Full Time
Employment Opportunity
Entry Level

Position Overview

The Digital Impact Alliance (DIAL) aims to advance a more equitable world through a shared vision of a positive digital future. We connect people with evidence on digital tools that work for society through research, knowledge products, and advocacy. We collaborate with others to promote digital systems that hold qualities of inclusion, trust, choice, and agency, with a particular focus on the themes of effective digital public infrastructure and strong data governance.

Hosted within the UN Foundation in Washington, DIAL is a partnership among some of the world’s biggest digital development champions, including the Bill & Melinda Gates Foundation, the United Kingdom’s Foreign & Commonwealth Development Office, and the Swedish International Development Cooperation Agency.

The Senior Associate is responsible for providing the Managing Director (MD) and Leadership Team with the support needed to successfully run a high-impact organization as well as sharing the message of DIAL with all stakeholders. This individual must be someone who takes initiative and is willing to take on any task. By managing critical administrative and communications functions, the Senior Associate will enable leaders to focus on organizational priorities and support them to drive successful outcomes.

This individual will provide significant communications, logistical and administrative support to DIAL’s MD, including overall responsibility for calendar management and scheduling, travel planning and logistics, meeting preparation and execution, and managing the MD’s visibility on social media. They will also support complex organization-wide scheduling for senior leaders or the entire organization where necessary. The Senior Associate will be a key member of the DIAL organization and maintains keen awareness of activities happening across the organization to expedite requests for information, needs for communications, decision-making, scheduling, and coordination.

This position is based in Washington, DC. (Hybrid schedule)

Essential Functions

Assistance to the Managing Director

  • Work with the MD to expand DIALs impact by connecting the dots between teams and projects, anticipating needs, and creatively and proactively tackling challenges.
  • Act as the MD’s “gate keeper”, facilitating all administrative tasks including scheduling, tracking and timely calendar management,  planning domestic and international travel including preparation of travel book, booking air/train tickets, visa support where necessary, and airport transfers.
  • Reconciling and submitting the MD’s monthly expense report.
  • Monitor, prioritize, and follow-up on MD’s incoming and outgoing emails and letters. 
  • Provide MD support to DIALs Board of Advisors and key stakeholders to the MD.
  • Schedule and facilitate board-member calls and annual board meeting, manage virtual or in-person logistics, and distribute board meeting materials.
  • Uphold strict confidentiality with sensitive information, financial records, and personnel matters.
  • Supports the onboarding and offboarding of staff members to DIAL, being the first touchpoint to how DIAL operates and functions and providing a key connection to the MD and Leads to new staff members.


  • Supports the MD in crafting key internal and external communications for DIAL, including key messages, internal emails and expert comment positioning pieces.
  • Manages SharePoint/Intranet home pages for communicating key information to the organization and the Leadership team.
  • Undertakes desk research on audiences and organizations of interest, as well as on topics and trends. Synthesizes findings and key messages and provides communications recommendations.
  • Supports the management of the MDs social media accounts (Twitter, LinkedIn, etc), including drafting and publishing content, and following up on relevant conversations.
  • Ensures all communications adhere to DIAL’s brand guidelines, with a consistently uniform style, including fonts, color palette and language that reinforce and position our brand.
  • Supports updating organizational materials (letterhead, signage, brochures, etc.).
  • Helps develop, edit, design and send Power Point presentations, correspondence, and documents with the support of and on behalf of the MD.
  • Provides communications support to the Business Development team, as needed.
  • Other duties as assigned.

Selection Criteria

  • Bachelor’s degree required; focus on the business/management field, international relations and/or communications preferred.
  • 3-5 years' administrative experience required.
  • Independent judgment, and execution of operational functions.
  • Interested in the UN, international affairs, and / or digital transformation and emerging technologies.
  • Knowledge of the international nonprofit sector is preferred
  • Excellent writer and an avid communicator who follows media and communication trends and is adept at researching and synthesizing key messages
  • Knowledge of and experience with MS Office Suite (Word, Excel, Outlook, PowerPoint) as well as creative software (Photoshop, InDesign, Canva, etc.)
  • High degree of professionalism in dealing and communicating with diverse groups of people, including board members, senior government officials, donor organizations and other internal and external stakeholders
  • Ability to maintain high level of confidentiality, integrity and discretion at all times
  • Demonstrated ability to prioritize multiple, competing priorities in a fast-paced environment within limited timeframes
  • Ability to work well independently and as a member of a team, within a cross-functional team environment and diverse communities
  • Ability to work under pressure and handle stress
  • Ability to meet regular attendance/tardiness policy

Benefits & Compensation 

For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:

  • a choice between two health plans through UnitedHealthcare (PPO or HDHP with HSA)
  • dental insurance
  • vision insurance
  • flexible spending accounts
  • 403b retirement savings plan with a generous matching contribution
  • group term and supplemental life insurance
  • short-term disability
  • long-term disability
  • health club discounts
  • commuter subsidy
  • back-up care
  • employee assistance program

Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of family leave care.

The United Nations Foundation is proud to be an equal opportunity and affirmative-action employer. The United Nations Foundation provides equal employment opportunity to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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