Officer, Donor Communications, Integrated Development

Position Overview

The Officer of Donor Communications serves as lead content creator and project manager, overseeing a portfolio of projects including marketing materials and collateral, newsletters, event materials, stewardship projects, acknowledgment letters, emails, and more. The Officer of Donor Communications will ensure that all donor-facing materials meet the needs of the intended constituents, support internal and external donor related projects, and implement Investor Relation’s donor communication strategy. The Officer will support the development of proposals, reports, concept papers, and foundation grants as needed.

The Officer will work closely with teams across the UN Foundation, including Programs, Alliances, Initiatives, Operations, Finance, and IT teams. The Officer will report directly to Sr. Director, Fundraising Strategy & Engagement with a dotted line to the Sr. Director of Integrated Communication for Public Affairs.

This position is based in Washington, DC or remote.

Essential Functions

• Develop cohesive and collaborative donor engagement and stewardship strategies
• Write and deliver communication materials for stewardship and reinvestment
• Ensure donors remain apprised of the positive impact of their investment, thereby increasing the possibility of subsequent, significant investments
• Collaborate with Public Affairs, Fundraising teams to produce and maintain a suite of materials that can be used throughout the cultivation, solicitation, and stewardships phases of fundraising
• Support Integrated Development team by working across multi-disciplinary teams with a focus on translating programming to demonstrate the impact of donor dollars.
• Support fundraising pipeline development through the creation of a library of communication materials and proposals.
• Write and deliver communication materials for fundraising proposals, developing and updating Foundation’s proposals and pitches into winning propositions
• Work with [Public Affairs, Fundraising teams] to build in funder considerations and simpler story telling
• Articulate The Foundation’s fundraising priorities and stewardship goals to creative partners to ensure donor materials reflect the Foundation’s overall strategy and identity
• Serve as project manager, overseeing the timely production and delivery of creative materials
• Design graphics and templates for smaller creative needs (e.g., one-pagers, email announcements, website graphics)
• Creating and establishing systems and processes for timely, accurate communications pieces—work across departments to establish a standing calendar for creating materials based on established fundraising cycles and known Program cycles
• Manage the production and distribution of digital donor communications, including newsletters, interest emails, and social media posts
• Communicates regularly with fundraisers on donor activities, special needs, issues, and concerns to maintain a strong donor management system at UNF. Liaises between teams to ensure a smooth flow of communication
• Works as a member of interdepartmental teams to ensure effective and efficient donor communications at UNF
• Provides support to the Integrated Development and Finance teams as related to donor communications needs and priorities
• Maintain working knowledge of the UNF agreement process (for both contracts and grants), and when to utilize the proper templates accordingly. (As applicable to the role)
• Draft and review agreements and maintain an understanding of all agreement terms and applicable flow-downs, consulting with UNF’s finance/contracts team as needed. (As applicable to the role)
• Attend training sessions provided by UNF’s contracts team to maintain and keep up to date with UNF’s current policies and procedures. (As applicable to the role)
• Maintain a strong knowledge of UNF’s Salesforce database to be able to process and track agreements, extract information and prepare reports. (As applicable to the role)
• Assists with special projects and other duties as assigned

Selection Criteria

• College degree required or equivalent combination of education and work experience
• Minimum of 5 years fundraising or communications experience
• Demonstrated track record of taking technical writing and converting it into simple, compelling copy that leads to results (donations, grants, or sales)
• Strong computer skills; proficiency in a variety of design tools and PPT
• Energetic, innovative, creative self-starter, problem solver and results oriented individual
• Must have excellent interpersonal, organizational and client management skills
• A “can do” attitude, integrity, and discretion
• Demonstrated ability to work with flexibility, efficiency both individually and as part of a team
• Superior organizational and time management skills; ability to track long-lead collaborative projects and meet deadlines
• Commitment to accuracy and attention to detail
• Ability to work simultaneously on a wide range of tasks and projects and ability to prioritize tasks in a fast paced and high-pressure environment
• Able to work under pressure and handle stress
• Proactively works to identify and report problems and inefficiencies to senior leaders
• Maintains a problem-solving approach to projects  
• Able to manage multiple priorities from multiple team members
• Able to demonstrate discretion with sensitive organizational information
• Able to develop, maintain, and enjoy effective working relationships with people from a wide variety of organizations and with a wide variety of functional expertise
• Flexible and a team player
• Able to meet regular attendance/tardiness policy

Benefits & Compensation 

For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:

• a choice between two health plans through UnitedHealthcare (PPO or HDHP with HSA)
• dental insurance
• vision insurance
• flexible spending accounts
• 403b retirement savings plan with a generous matching contribution
• group term and supplemental life insurance
• short-term disability
• long-term disability
• health club discounts
• commuter subsidy
• back-up care
• employee assistance program

Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of family leave care.

The United Nations Foundation is proud to be an equal opportunity and affirmative-action employer. The United Nations Foundation provides equal employment opportunity to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.