The IT Solutions Engineer position has a wide array of responsibilities within the organization. This is both a highly technical and consultative position that serves as a liaison between the departments and program teams of the United Nations Foundation and the technical stake holders responsible for the deployment, configuration and administration of different technical tools and platforms. This position is an ideal fit for experienced and motivated technologists who possess a unique balance of technical depth and strong interpersonal skills.
The Solutions Engineer will work with the Director of Technology and Digital Services to configure, deploy and implement new technology solutions to business problems throughout the organization. In some situations this means working with external vendors, IT Systems Administrators or consultants and in others the Solutions Engineer will be responsible deployment and configuration of new platforms, tools or technology to be handed off to other administrators or end users.
This position requires a wide and deep understanding of technology across platforms, from the web and cloud to traditional desktop and business environments. A key feature of this role is working with departments and program teams to identify and evaluate potential areas for improvement in their use of technology by leveraging existing and emerging tools to provide business process and systems security, automation, resiliency, and optimization services with a goal of developing scalable solutions that can be rolled out in multiple use cases.
Exposure to Enterprise Platforms and COTS configuration and deployment is necessary. Exposure to Financial and Budget systems and concepts is a plus. Familiarity with reporting and dashboards is required. Should be comfortable with the concepts of API integration (development experience not necessary, but helpful), using IPaaS and IFTTT platforms, SSO and Identity as a Service solutions.
Benefits & Compensation
For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:
Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of parental leave.